Cancellation by Air Deccan

In case of circumstances beyond its control, Deccan may without notice cancel a flight. If due to such circumstances Deccan cancels a flight, the passenger can avail either of the two options:

• FREE RESCHEDULE: Reschedule the ticket for travel on any Deccan flight, within a period of 180 days from the date of the cancelled flight (subject to availability). OR
• FULL REFUND: Cancel the ticket and avail of a full refund for the ticket as paid for by the passenger (if the passenger has paid by credit card, then the amount is rolled back into his / her card within 14 working days). The passenger will be required to collect the refund from the point of purchase and within 1 month of the date of travel.

Rescheduling by Air Deccan

In case of circumstances beyond its control, Deccan may without notice delay a flight. If due to such circumstances Deccan delays a flight beyond 2 hours, is unable to provide previously confirmed space, the passenger can avail either of the two options:

• FREE RESCHEDULE: Reschedule the ticket for travel on any Deccan flight, within a period of 180 days from the date of the delayed flight (subject to availability). The ticket has to be rescheduled, before the departure of the delayed flight. OR
• FULL REFUND: Cancel the ticket and avail of a full refund for the ticket as paid for by the passenger (if the passenger has paid by credit card, then the amount is rolled back into his / her card within 14 working days). The passenger will be required to collect the refund from the point of purchase and within 1 month of the date of travel.

Inability of the passenger to either re-schedule or cancel the ticket before the departure of the flight in case of flight delay beyond 2 hours, will result in the passenger becoming a no-show, after which re-scheduling of the ticket or any refund will not be possible.